Job Details

I am representing a leading broking group based in the Northwest of England. My client is looking for an experienced Broking Manager to run one of their leading brokerages in Bolton. You will have a proven track record in a similar environment and have the desire and ambition to succeed.

PURPOSE OF THE ROLE

• To manage the brokerage to achieve the business goals

• To support and direct the department’s work load by the effective delegation of tasks

• To support sales staff in achieving the department’s key performance indicators and the company’s business goals

• To constantly consider ways to improve the customer service and identify departmental business opportunities


• To develop new commercial accounts and sales and proactively develop existing commercial accounts in line with business development plans

• To support the firm’s goals by demonstrating excellent business development skills

KNOWLEDGE & EXPERIENCE

• Experience and thorough knowledge of insurance products and the insurance market.

• Understanding of in house systems and products.

• Knowledge of all Microsoft Office applications if available telephone monitoring equipment


SKILLS REQUIRED

• Ability to demonstrate the achievement of goals through the management and leadership of a team

• Ability to prioritise own workload as well as that of others, to work on their own initiative and to identify improvements on an ongoing basis

• Excellent written and communication skills, including report writing

• Leadership skills

• Ability to persuade and influence others

• Ability to demonstrate excellent strategic and operational planning in the short, medium and long term business environments


• Ability to view situations from a commercial or business perspective



ACCOUNTABILITIES / RESPONSIBILITIES

Management & Development


• To manage a departmental team, maintaining team morale, motivation and appropriate standards of ethical behaviour, whilst maintaining workflow, targets and team development

• To plan and maintain customer service levels by the management of effective staffing, including the supervision of overtime, recruitment and selection, holiday allocation and departmental training

• To identify team training needs for the effective and timely development of the team in product knowledge and service skills including the implementation of any compliance policies

• To direct the achievement of the departmental key performance indicators and sales targets as directed by the Managing Director

• Identify trends and remedy any recurring or systemic problems

• To identify, seek to mitigate and respond appropriately to any conflicts of interest which may arise

• To supervise departmental compliance at all times with the requirements of the firm’s own procedures, the Financial Services and Markets Act 2000 and FSA regulations


To apply for the role, please send your CV / Particulars to Nik Gardner, quoting job reference: NG828