Technical Claims Handler

Exchange Street Executive Search is one of the leading recruiters in the UK for technical claims handler jobs.

What is a Technical Claims Handler Job?

A technical claims handler predominantly deals with the process from intimation through to settlement (including personal injury claims if applicable). A Technical Claims Handler deals with large loss claims, and a loss adjuster or claims investigator may also be involved. The technical claims handler deals with the relevant documentation, ensures that the process runs smoothly, that the insurance company settles in the correct manner, and that the client receives compensation as quickly as possible.

Typical tasks for a technical claims handler include:

Handling technical high value claims (including personal injury if applicable)

Acting as a technical referral point for claims handlers

Liaising with the insured party – third party (if applicable)

Instructing loss adjusters / claims investigators

Ensuring a fair settlement for the client in the event of a claim

Communicating with both sides to ensure that the client is receiving good service

Advising clients on insurance issues in general.

Skills & Personal Qualities required for a Technical Claims Handler:

The ability to absorb technical information

An analytical mind

The ability to make decisions

Sound negotiating skills

Confidence

Good interpersonal and communication skills

Relevant case law / technical knowledge

Entry Requirements for a Technical Claims Handler Job

Relevant experience with an insurance company or loss adjusting practice handling technical / complex claims.

Typical Career Path for a Technical Claims Handler

There are many organisations involved in insurance in the UK which may present opportunities for a technical claims handler, including general insurance companies and loss adjusting practices

A technical claims handler can move into other core areas of insurance, such as risk management or loss adjusting

A technical claims handler who deals with more complex or greater risks will have increased opportunities for transfer to different posts and companies, as will a technical claims handler gaining professional qualifications and with a willingness to relocate.

Typical Employers for a Technical Claims Handler

Typical employers for a technical claims handler would include the insurance industry and loss adjusting profession

The insurance industry is dominated by large financial companies, insurers and re-insurance businesses in Europe and the UK.

Most major UK banks write a broad range of insurance contracts and may therefore have a requirement for a technical claims handler.

Salaries and Benefits for a Technical Claims Handler

These figures are only intended as a guide:

Typical starting salaries for a technical claims handler range from £25,000 - £40,000 plus.

At senior level, a technical claims handler could earn £60,000 – 80,000 plus

To see our range of technical claims handler jobs browse our list here.