Job Details

Our client is looking for up to 5 Household Fraud Claims Technicians / Investigators to handle and investigate a portfolio of household fraud claims both on a desk-top 'delegated' and 'Adjuster-led' basis, working out of their Stoke-on-Trent office. You will typically liaise with loss adjusters, brokers, policyholders & third parties, reporting directly into the Branch Manager. You must have previous creditor fraud claims handling / investigative experience, be familiar with cognitive interview techniques and be able to use your own initiative in order to resolve complaints or queries. In addition, excellent communicative and customer service skills are essential. This is an excellent opportunity working for a niche and well respected organisation. Interested applicants should forward their CV / particulars to Martin Porthouse at Exchange Street Claims; 0161 973 6900 Ext 24 / mp@exchange-street.co.uk. Job Ref – MPO 3396. For all other vacancies, take a look at our website - www.exchange-street.co.uk