Job Details

Our client is looking for 5 Senior Household Claims Technicians / Complaint Handlers to work out of their Glasgow office and handle / assist with a portfolio of the larger and more complex household (buildings, contents and personal possessions) claims, additionally handling escalated complaints within the designted 'complaint procedure'. You will typically liaise with loss adjusters, brokers, policyholders & third parties, reporting directly into the Branch Manager. You must be immediately available and have previous household claims handling experience and be able to use your own initiative in order to resolve complaints or queries. In addition, excellent communicative and customer service skills are essential. This is an excellent opportunity working for a market-leading & well respected organisation. Interested applicants should forward their CV / particulars to Martin Porthouse at Exchange Street Claims; 0161 973 6900 Ext 24 / mp@exchange-street.co.uk. Job Ref – MPO 2979. For all other vacancies, take a look at our website - www.exchange-street.co.uk