Job Details

Our client is looking for a Technical Household Claims Handler / Specialist to work out of their Birmingham office and handle / assist with a portfolio of the larger and more complex household (buildings, contents and personal possessions) claims, additionally handling escalated complaints within the designted 'complaint procedure' and acting as a technical point of referral to the other more junior members of the team. You will typically liaise with loss adjusters, brokers, policyholders & third parties, reporting directly into the Branch Manager. You must have extensive previous household claims handling experience and be able to use your own initiative in order to resolve complaints or queries. In addition, excellent communicative and customer service skills are essential. This is an excellent opportunity working for a market-leading & well respected organisation. Interested applicants should forward their CV / particulars to Martin Porthouse at Exchange Street Claims; 0161 973 6900 Ext 24 / mp@exchange-street.co.uk. Job Ref – MPO 3719. For all other vacancies, take a look at our website - www.exchange-street.co.uk